About This Course

This module will take you through a basic understanding of data privacy principles that apply in managing the personal data entrusted to us by our customers, employees and individuals that we engage with in the course of our daily business. This understanding will help you as process owners, to apply good practices and data protection measures that your company has put in place or identify areas that require such measures. This will in turn ensure that the company complies with the personal data protection regulations.

Course Overview

  • Introduction to data privacy
  • Personal data at your workplace and data privacy in day-to-day lives
  • The beginning of Data Lifecycle - At collection

  • What is personal data?
  • What is sensitive personal data?

  • What are the risk exposures in case of failure to safeguard personal data
  • Data breach statistics
  • Consequences of failure to protect personal data
  • The price to pay for failing to protect personal data

  • Data User and Data Processor
  • Who are the Data Subjects

  • PDPA’s 7 Data Privacy Principles

  • What constitutes processing of personal data
  • Privacy considerations in Information Lifecycle

  • Privacy notice - Purpose specific
  • Source of personal data
  • Lawful collection
  • Purpose limitation or minimum use
  • Data quality and integrity

  • Types of consent
  • Consent - When else needed
  • Consent must be valid
  • How consent can be given
  • Consent - Recordable and maintainable

  • Rights of Data Subjects
  • Responding to Data Subject rights request

  • Data retention
  • Retention of data at rest
  • Data disposal – What you need to consider?
  • How to dispose personal data securely
  • Data disposal good practices

  • What is a data breach?
  • Identifying data breach
  • Do’s and don’ts to observe
  • What to do in case of a breach and when to report it?

  • Sharing of personal data
  • Disclosing personal data to third parties
  • Cross-border sharing of personal data
  • What do the requirements mean for us?

  • Personal data as right of an individual vs the “new gold” of a business
  • What are direct marketing activities?
  • Using personal data responsibly - General Principle
  • Using personal data from third parties

1 hrs 0 mins


Organisation Wide

Certificate of Completion

Online Training and Assessment

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